Shipping and Returns
Standard Shipping (outside of Christmas)
All items listed on the site are ready to ship, and will do so within 5 business days, except for during large sale promotions, additional time for shipping may be required (thank you for your patience). Items are shipped worldwide using Canada post. If you do not see your country listed for shipping, or require rush shipping, please contact me before placing your order. Items shipped using standard shipping are untracked, and The Sweet Life Apparel & Gifts will not be held responsible for lost, stolen, or damaged items sent using the untracked option. Shipping charges are based on the total weight of your shipped product, and international customers will be responsible for customs/duty charges.
Shipping promotions only apply to standard shipping services (not priority/expedited/rush services). Orders that receive free shipping, ship OUT free. Returns/exchanges on items in those orders do not ship free when coming back.
In the event that an order is returned to sender to due to an address entry error on the customers part, return shipping charges will be the sole responsibility of the customer. (applies to Free Shipping Promotions as well)
Holiday Shipping Info
Shipping Deadline for ordering within Canada (outside of BC), Dec 13th
Within BC, Dec 18th
***applies to tracked shipping only
***while untracked shipping takes 1-3 business days within BC, up to 7 days within Canada, there are no exact shipping guarantees for those around the holidays.
If you are looking to have an order shipped outside of Canada, in time for the holidays, or within BC/Canada but have missed the cut off dates above, please email me to see if a rush option is available, I'll do my best!!!!
Order by Dec 22nd for Coquitlam pickup by Dec 24th!
Order by Dec 21st for Langley pickup by Dec 23rd (Business hours 8-5:30, M-Fri only)!
If you are not completely satisfied with your purchase, please contact us at email@example.com for an exchange or refund within 7 days of receipt. Merchandise must be in new condition with tags attached & original receipt or invoice. All return & shipping/handling charges will be the responsibility of the customer.
CLEARANCE ITEMS ARE FINAL SALE